Terms of service

Terms of Service

Welcome to Halloween Peeps. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. About Us

Halloween Peeps operates an online store offering products including our Magic Broom and other seasonal products.

For any questions, please contact us at:

Email: support@halloweenpeeps.com

2. Online Store Terms

By using our website, you confirm that the information you provide to us is accurate and complete.

You agree not to use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.

3. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, we cannot guarantee that all information will always be completely accurate, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to update information without prior notice.

Product availability may change at any time.

4. Prices and Payments

All prices displayed on our website are shown in British Pounds Sterling (£) unless otherwise stated.

We reserve the right to change prices at any time before an order is placed. Once an order has been accepted, the price paid for that order will not be changed except where required by law or in the case of an obvious pricing error.

Payment must be successfully authorised before an order can be processed.

5. Orders

When you place an order, you will receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where we suspect fraudulent, unauthorised, or unlawful activity, or where there has been an obvious error relating to pricing or product information.

6. Shipping

We offer free shipping on eligible orders.

Orders are dispatched from our local UK warehouse, and our standard estimated delivery time is approximately 3 business days after dispatch.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

7. Returns and Refunds

We offer free returns within 45 days of delivery, subject to the conditions set out in our Returns & Refund Policy.

Please refer to our Returns & Refund Policy for full details on eligibility, return procedures, and refunds.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

8. Product Use and Safety

Products must be used responsibly and in accordance with any instructions, warnings, or guidance provided with the product.

You are responsible for ensuring that a product is suitable for your intended use. Please supervise children where appropriate and keep products away from children where they may present a safety risk.

9. Intellectual Property

All content available on the Halloween Peeps website, including text, images, graphics, logos, branding, product descriptions, and website design, is owned by or licensed to Halloween Peeps and may not be copied, reproduced, or used without prior permission, except where permitted by law.

10. Third-Party Services

Our website may use third-party services, including payment providers, website platforms, and delivery partners. Your use of those services may also be subject to their own terms and policies.

We are not responsible for third-party websites or services that are outside our reasonable control.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by applicable law, Halloween Peeps will not be liable for indirect or consequential losses arising from your use of our website or products.

Nothing in these Terms affects your legal rights as a consumer.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will take effect when the updated version is posted on our website.

We encourage you to review these Terms periodically.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Halloween Peeps
Email: support@halloweenpeeps.com